Policies and delivery times


WHERE DO WE DELIVER?

We deliver anywhere in the world for free (USA, Canada, Europe, Asia, North Africa, Australia...).

HOW IS THE DELIVERY PROCESS?

We ship the package in 2 to 3 working days.
The delivery then takes 3 to 6 days for the USA and 10 to 15 working days for the rest of the world.

A tracking number is attached to the confirmation email to track your package.

Delivery is from Monday to Saturday from 9am to 5pm. If you are not there, the package will be left in your mailbox or you will have to pick it up at the local post office.

Once the package is sent, only the Post Office is responsible for it.

ADDRESS ERROR

Don't worry, if your order hasn't been sent yet, contact us immediately at contact@wokina.com and we will be happy to update your information. 

If the order has been sent, unfortunately we can't do anything about it...

HOW CAN I CHECK THE STATUS OF MY ORDER?

 You can either contact us at contact@wokina.com with your order number or check on your side using Order Tracking page.

IF I HAVE FURTHER QUESTIONS, WHO DO I CONTACT?

If you need information about your order or this FAQs does not answer your question, please contact us at contact@wokina.com.